Tickets & Passes
There are two different ways to buy tickets for RiverRun. The first is to buy individual tickets for each film or event. Tickets for most festival screenings are $10, while weekday matinees before 5:00pm cost $5 and the Opening and Closing Night films are $15. (Unless otherwise noted, all films and events listed in this brochure are $10). Students who present a valid student ID and purchase tickets in person will receive a discount of $2 off all film tickets (except matinees). Special group rates for 20 people or more may be available by calling 336-724-1502 x100.
The second way to attend the festival is to purchase our ticket sampler card. This card is available at the Stevens Center and UNCSA box offices and costs $100, but is actually worth $110. The sampler card allows patrons to pick and choose what events they want to attend. The card has eight $10 slots and six $5 slots on it. You can either use them to see one $10 film screening, go to a party for $10, go to a $5 matinee or just bring a bunch of your friends with you and use the whole card. The card will be punched by a RiverRun volunteer or box office staff member for whatever amount you choose to spend. The cards can be used at any RiverRun venue.
Please note that many films sell out in advance and it is recommended that you use your Ticket Sampler at the Stevens Center Box Office to acquire film tickets in advance.
BOX OFFICE INFO: Every year, many shows sell out before the Festival even begins. For that reason, attendees are strongly advised to purchase all tickets in advance. The main Festival box office is now open 11:30am-6:30pm Monday through Friday and is located at The Stevens Center (405 W. Fourth Street) in downtown Winston-Salem. Tickets or sampler cards may also be purchased over the phone (336-721-1945) or through the RiverRun website: www.riverrunfilm.com. Each film listing on the website has links to purchase tickets, as well as directly through the schedule grid. Please note that all internet sales will include an additional service charge, which is charged by the ticketing company, not RiverRun. To avoid paying the extra service charges, please purchase your tickets in person. Beginning April 9, the Stevens Center Box Office will be open 9am - 6:30pm daily through April 16. On April 17, they will be open 9am - 2pm. By 2pm on the 17th, all remaining tickets will have been delivered to the Venue of the last screening.
From April 8-10 and April 15-17, a second Festival box office will open at the ACE Cinematheque Complex at the UNC School of the Arts campus (1533 S. Main Street) for walk-up sales only. For screenings at the two other Festival locations – a/perture theatre and the Hanesbrands Theatre– please note that day-of walk-up sales will be available starting one hour before each show.
When and where should I buy tickets?
From April 13-22, tickets for all films and events may be purchased at the main Festival box offices (Stevens Center and UNCSA). We recommend you buy tickets as early as possible, as advance tickets often sell out for many of our shows. However, you may still purchase “Rush” tickets on the day of the show, if there are any available.
If there is more than one hour before the start time of a screening you can purchase your tickets at either of the main Festival box offices (Stevens Center and UNCSA) but if there is less than one hour before the start time of the screening you must purchase tickets directly at the venue where the screening is taking place. Please note that tickets for screenings at a/perture cinema are purchased at Festival Headquarters and not in the a/perture lobby.
Can I still get into a screening if it’s sold out?
First off, we don’t know if a screening is truly “sold out” until moments before the projector starts rolling. We sell a majority of the tickets available for every show to the general public on a first come-first served basis. These advance tickets often sell very quickly and are all gone by the time/day a show is scheduled to start. But we hold a limited number of seats for our VIP badge-holders for each screening, and those seats don’t always get filled.
So we encourage our patrons to purchase their tickets as early as possible to avoid missing out on the films you want to see. But if all the advance tickets for a particular show are sold, then we encourage you to arrive at the venue’s box office an hour before the show starts to put your name on the Wait List to try and obtain a Rush ticket. Approximately 15 minutes prior to the start of the films, if any empty seats remain, the venue staff will begin selling tickets to the people on the Wait List on a first-come, first-served basis. You must be present to purchase a Rush ticket.
Does a ticket guarantee me admission to a screening?
While RiverRun makes sure to extend every possible courtesy to our patrons, attending a film festival is not like attending a movie at the local multiplex. Tickets holders must arrive and enter the theatre at least 15 minutes prior to each screening to secure their seats. It is our objective to fill each and every seat during the festival so if seats are still empty after the 15 minute mark then they will be sold to people on the Wait List. To ensure that you get a seat at a screening you have purchased a ticket for, we suggest arriving at the venue at least 45 minutes early. In the event that you purchased a ticket and are turned away because all the seats are already filled, RiverRun will give you the option of either receiving a refund for the price of your ticket or exchanging it for another ticket of equal value. Once the screening has started, late seating is at the discretion of the venue manager.
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