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Frequently Asked Questions

What does RiverRun’s 2011 Eco-Initiative entail?

Flow, JDL Castle Corporation, Primo Water and Whole Foods Market are proud to sponsor and support RiverRun’s 2011 Eco-Initiative.   

RiverRun International Film Festival has always been conscious of the resources used to produce our Festival and strives to minimize its impact on the environment. Developments for the 2011 Eco-Initiative will encompass deepening our commitment to a sustainable approach to RiverRun.

Complimentary Hydration Stations

RiverRun provides free Primo water stations at all screening venues of the Festival and the YWCA shuttle stop, allowing RiverRun patrons opportunities to refill their reusable water bottles and reduce the number of plastic bottles used during the event. We encourage patrons to bring their own re-useable bottles to take advantage of complimentary water or purchase one of RiverRun’s logoed stainless steel bottles.

Recycling Program

Recycling is encouraged throughout RiverRun and each screening venue will be equipped with recycling receptacles for PET bottles, glass and paper waste.

Reducing Waste

At party venues, glassware will be utilized when possible. We will also utilize compostable and biodegradable disposable plastic cups.

Eco-printing for Paper Collateral

Recycled paper and non-toxic, soy-based inks are used exclusively for the 20,000 RiverRun Program Books and Brochures.

Sustainable Merchandise

RiverRun is now creating a variety of eco-merchandise, such as USA-made 100% organic cotton t-shirts, recyclable stainless steel water bottles and 100% organic cotton tote bags that are hand made in the U.S.A.

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What is RiverRun’s Community Cinema Initiative?

The 2011 Festival will mark the commencement of our Community Cinema Initiative (CCI) to further our community outreach efforts and ensure the Festival is accessible to audiences from varied socio-economic backgrounds.  This proposed initiative will further our mission of fostering a deeper understanding of the many people, cultures and perspectives of our world through great films and filmmakers.  These films are free and open to the public!  Please visit our Events page for all the details about the 2 free screenings taking place this year.

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How much are tickets?

All regular Festival screenings are $10 for adults and $8 for students (students must purchase tickets in person and present a valid student ID to receive discounted price).  Some of our special event screenings are $15 but no event in the Festival will exceed $15.  We also have special matinee prices Monday – Friday before 5:00pm for $5.

What if I want to see a large number of films?  Are there any discounts?

Again this year we have our discounted sampler card.  The Ticket Sampler is available for purchase from any RiverRun box office and costs $100 (but is valued at $110).  The sampler card allows patrons to pick and choose what films and events they want to attend.  The Ticket Sampler has eight $10 slots and six $5 slots on it.  You can either use them to see one $10 film screening, go to a party for $10, go to a $5 matinee or just bring a bunch of your friends with you and use the whole card.  The card will be punched by a RiverRun volunteer or box office staff member for whatever amount you choose to spend.  

When and where should I buy tickets?

From April 8-17, tickets for all films and events may be purchased at the main Festival box offices.  We recommend you buy tickets in advance as many screenings will sell out.  However, you may still purchase day-of tickets, if there are any available.  If there is more than one hour before the start time of a screening you can purchase your tickets at either of the main festival box offices but if there is less than one hour before the start time of the screening you must purchase tickets directly at the venue where the screening is taking place.  

Pre-Festival Box Office:

The Stevens Center / 405 West Fourth Street / 336-721-1945 / Open Monday through Friday 11:30am - 6:30pm and open for phone sales on Saturday 3:00 – 6:00pm.

April 8 – 17 Box Offices:

The Stevens Center / 405 West Fourth Street / 336-721-1945

Beginning April 9, the Stevens Center Box Office will be open 9am - 6:30pm daily through April 16.  On April 17, they will be open 9am - 2pm. By 2pm on the 17th, all remaining tickets will  have been delivered to the venue of the last screening.

ACE Cinematheque Complex - UNCSA / 1533 Main Street / Open one hour before first screening of the day and closes after last screening begins.

For a/perture cinema / Patrons must go to RiverRun’s box office located in the Associated Artists of Winston-Salem / 305 West Fourth Street / Open one hour before first screening of the day and closes after last screening begins.

Hanesbrands Theatre / 209 N. Spruce Street / Open one hour before first screening of the day and closes after last screening begins.

Can I still get into a screening if it’s sold out?

RiverRun encourages its patrons to purchase tickets as early as possible, as many screenings sell out before the Festival even starts.  In the event of a sold-out show, it is still sometimes possible to obtain a ticket by arriving at the screening venue an hour before the show starts and standing in the wait list line.  Approximately 15 minutes prior to the start of the films, if any empty seats remain, the theatre staff will begin selling tickets to the people in the wait list line on a first-come, first-served basis.

Does a ticket guarantee me admission to a screening?

While RiverRun makes sure to extend every possible courtesy to our patrons, attending a film festival is not like attending a movie at the local multiplex.  Tickets holders must arrive and enter the theatre at least 15 minutes prior to each screening to secure their seats.  It is our objective to fill each and every seat during the festival so if seats are still empty after the 15 minute mark then they will be sold to the wait list line.  To ensure that you get a seat at a screening you have purchased a ticket for, we suggest arriving at the venue at least 45 minutes early.  In the event that you purchased a ticket and are turned away because the show is sold out, RiverRun will either refund the price of your ticket or exchange it for another ticket of equal value.

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What is RiverRun’s film rating system?

RiverRun is committed to bringing you outstanding independent films not in wide release.  Therefore, most of the films we show are not yet rated by the Motion Picture Association of America (MPAA).  So in an effort to help you choose great films for yourself and your family, we have included content ratings –either our own, or the MPAA’s when available – for each program in this brochure.  Our rating system includes three categories:

  • MT (Mature) – Significant mature content.
  • TN (Teen+) – May have some mature content.
  • FM (Family Friendly) – Suitable for children as young as 8-12.

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What else happens at the Festival besides film screenings?

Along with the screenings of films from around the world, RiverRun has planned many special events, including panels and public parties throughout the Festival.  Please visit our Events page for all the details about the 2011 Festival’s panels, Happy Hours and parties.

Where should I stay, if I am from out of town?

Rooms are available at a special discounted rate for RiverRun attendees at both of the Festival’s hotel sponsors.

Twin City Quarter: Marriott (425 N. Cherry Street) provides modern accommodation and a convenient downtown location. The special RiverRun nightly rate is $119. For reservations please call (336) 725-3500.

The Hawthorne Inn (420 High Street) is a full-service hotel located near downtown Winston-Salem. The special RiverRun nightly rate is $79 including complimentary hot breakfast and free parking. For reservations please call (336) 777-3000.

Please go to Visit Winston-Salem for a comprehensive travel guide.

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Where is RiverRun merchandise sold and what are my options?

RiverRun merchandise will be sold within the Festival Head Quarter’s Lobby (305 West Fourth Street) and the ACE Cinematheque Complex’s BB&T Lobby (1533 Main Street).  This year’s lineup up of merchandise consists of a unisex organic cotton 2011 Festival tee ($20), a men’s long sleeve t-shirt ($20), 2 women’s zip front hoodies ($20), a recyclable stainless steel water bottle ($10) and an organic cotton market tote ($10).  Merchandise point of sales will accept Visa, MC, Amex, Discover, and personal checks, but no cash on merchandise.

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What is Films with Class?

In addition to our regular programming RiverRun presents free public screenings to students and participating schools throughout the year and during the run of the annual Festival. This Education Outreach initiative is part of our most active component of RiverRun’s year-round activities and is called “Films with Class.” Through these efforts, RiverRun helps thousands of students understand the diversity of the human experience and become better global citizens.

RiverRun works with K–12 educators to find new ways of incorporating great films into the classroom and listens to the needs of teachers to select the right mix of films from around the world for this program and create lesson plans that enhance established curriculum goals. Since 2009 RiverRun has visited dozens of schools and delivered a life-enhancing experience to more than 5,000 students in Forsyth County, NC.

Please visit our full Films With Class page for more information.

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Who attends the RiverRun International Film Festival?

RiverRun attracts people from all over the United States and from all around the world.  Each year we invite the filmmakers and industry veterans to come and spend a few days in Winston-Salem discussing their film with the audiences.  Also, every year the festival presents an award to a filmmaker or performer whose body of work represents the very highest levels of artistic achievement. Recent Master of Cinema and Emerging Master honorees and special guests have included: Andie MacDowell (2010), David Gordon Green (2010), Peter Bogdanovich (2010), Ramin Bahrani (2009), Bill Pullman (2008), Pam Grier (2008), Ned Beatty (2006), Cliff Robertson (2005) and Sissy Spacek (2004).  

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What is the best way to enjoy the Festival?

We recommend getting the sampler card to make the most of what the Festival has to offer!  The card is available for purchase from any RiverRun box office and online and costs $100 (but is valued at $110). The sampler card allows patrons to pick and choose what events they want to attend.  The card has eight $10 slots and six $5 slots on it.  You can either use them to see one $10 film screening, go to a party for $10, go to a $5 matinee or just bring a bunch of your friends with you and use the whole card.  The card will be punched by a RiverRun volunteer or box office staff member for whatever amount you choose to spend.  The cards can be purchased and used at any RiverRun venue.

We suggest watching as many movies and you can and definitely taking some chances.  Where else can you see so many movies from all over the world?  Enjoy our films, mingle with filmmakers at one of our parties, catch a panel and just have a good time.  RiverRun only comes around once a year!

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